Refund policy

Change of mind

Brand new items in their complete, unopened original packaging can be returned within 14 days of purchase. A 25% restocking fee applies, and all freight costs are paid by the buyer. Items that have been opened, test-fitted or used can't be returned for change of mind, because we can't confirm how they've been handled.

How to return

Email admin@speedworks.com.au before sending anything back. Items sent without our written approval won't be accepted. Once we've received the item and confirmed it's brand new, we'll refund you within 7 days, less the restocking fee, to your original payment method. Your bank may take a few extra days to show it.

Items that can't be returned for change of mind

• Customised or personalised items
• Discounted or sale items
• Pre-order items
• Holding deposits
• Made-to-order forged wheels

Faulty, damaged or wrong items

Contact us as soon as possible, and before fitting, with photos of the item and packaging. We'll assess it and arrange a repair, replacement or refund.

Your rights under Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Warranty

SpeedWorks wheels have a 12-month warranty against defects in materials and finish. Forged wheels have a limited lifetime structural warranty. See our Warranty page for full terms.

Body kits

Hand-made body kit parts have their own inspection and fitment terms. See our Terms of service.